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What They Say"...Thank you for the SSI report you emailed to us, regarding above property. It was clear and concise - and having the photographs as well was definitely an added bonus. You have acted in an independent, professional, confident manner throughout the process and we would not hesitate in using and recommending your services again..." "... Thank you very much for your report. We will now begin the process of selecting a contractor to carry out the work according to your specifications. We will also make some suitably positive comments on your notice board! As discussed we have other plans for the house, roof terrace and structural alterations to the kitchen, and will be back in touch shortly regarding this work..." "... thanks for the time you took to explain your findings to me over the phone on Friday... Your SSI report is very helpful - it has really cleared things up for us. The diagrams and pictures are particularly useful to see..." "...I have sent the BWC card to Trading Standards singing your praises...dealing with the BWC contractor you recommended has been a pleasure, isn't it good to be able to praise British workmen?..." "...thanks very much for your professional advice in person and in the SSI Report. I will be following all of it, particularly those I can do. I am relieved there is nothing of serious structural concern..." "...Your prompt response is much appreciated and will assist us in continuing with our purchase. We are very grateful for your professional assistance in this matter and will happily recommend you to friends, family and associates. We will ensure to complete the BWC feedback card. We will be calling you with regards to the lack of 1st floor chimney support as we are a little unclear regarding the comments in the homebuyer's report..." "...I had to phone Dale-Consulting the day before we left for a holiday to conduct a Specific Structural Inspection on part of our house. My frantic call was dealt with very calmly and I was reassured that it could all happen in my absence. By the time I got home a week later, a report was ready and waiting and had already been emailed to the relevant parties. An outstanding service...." "...My wife and I would like to thank you for the excellent service that you performed on our behalf. It is a credit to your profession the way you handled and carried out the Survey on my parents' property. We would highly recommend your company for any future surveys that we are either involved in, or if we are asked by one of our associates..." ".....Just a quick note to let you know that the payment has been made according to your instructions. Thanks for the friendly and professional
service and I look forward to working with you again..." "...I appreciate your speedy report and am now looking forward to getting on with my new project. I was very grateful for all your help and advice. It has been a pleasure dealing with you..." "...Many thanks for a job carried out to an extremely high standard..." "... Now that the repair work is complete, I'd just like to drop you a word of appreciation for your assessment of our house problems and the solution you helped us find. It's been a pleasure to have your professionalism and attention to detail brought to bear on the problem. We've noted the other items that need attention on the house that you mentioned, and will progress those in the new year. We'll send back the Trading Standards Buy With Confidence survey card you left with us and if you want us to act as a reference any time, do let us know..." "..hopefully the report on the road condition will put residents' minds at rest, many thanks.." "Thank you for supervising the two contractors. It has been very reassuring to have you oversee everything...." "Concerning our flat in UK up for sale, thank you for your detailed SSI report. I fail to see how the surveyor missed such obvious defects. The technical details you provided were very interesting..." "....Thanks for all of your hard work and advice regarding the roof as it was much appreciated. I'd quite happily use you again in the future and recommend you to others...." "Thank you for your very prompt attention that started right from my initial enquiry.…and thank you for the comprehensive report….I appreciate the time and effort that went into the making of the report.…I will not hesitate to recommend you for any further involvement…." "We are incredibly grateful for the report, it is so informative and in a language we can understand…." "…Well to be honest James I saw your report and it was very easy to understand which is what it should be. Most of our engineers churn out reports that only another engineer can understand. They seem to forget that carpenters and general builders, etc. have to read them! I do read all the report that come through ER surveys and I must say that the presentation of your reports is the best we have on our books…" "Thanks James, it was brilliant service from you to get it sorted this (Xmas) week." ".....may I commend the professionalism of the report itself. It is by far the best Structural Engineer's report I have read in the past 5 years. I have no hesitation in recommending him for other work..."
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